DO YOU SHIP INTERNATIONALLY? Yes, I do! There is a flat fee for UK shipping and a flat fee for international shipping. Postage prices include the VAT I will need to pay once purchasing shipping.
HOW LONG DOES SHIPPING TAKE? Please allow 5 working days for me to ship out your product, if it will be longer I will reach out to you personally. Delivery in the UK can take up to 3 days, international shipping can take up to a few weeks depending on where you are located and your local couriers.
WHAT IS THE SHIPPING PROCESS? Shipping is done via Royal Mail, and then your local partner courier once it reaches your country. I will include a tracking number for all purchases so you can see your items journey. Prints are packaged in hard cardboard postage tubes if they are bigger than postcard sized (A4 and larger). I do not use flat backed envelopes for anything other than the postcard packs due to previous damage of prints during shipping. This will mean prints will arrive to you curved from the tube, but can easily be flattened or placed in a frame without compromise.
WILL "OUT OF STOCK" PRINTS BE REPRINTED? I will only sell prints at a limited number of prints per run, this could be 5 or 10 or more depending on demand. Once these are out of stock, I will only reprint pieces if there is a high enough demand for those asking for that particular print. LIMITED EDITION princts will never be reprinted once out of stock.
WHAT SIZE ARE PRINTS AND WHAT KIND OF PAPER IS USED? All prints in newer collections will be printed A3 (29.7 x 42.0cm, 11.69 x 16.53 inches) only. Postcard prints are standard postcard size and occasionally I may run A4 prints in limited editions. Prints are printed on 160gsm matte white paper and postcards on 350gsm.
DO YOU ACCEPT REFUNDS? All sales are final. I will only refund your item or send out a replacement if it is damaged or has not arrived within a reasonable time. Please send photos of damaged items and I will forward them to Royal Mail.